Q: How does the Wavefront pricing model work?
A: We have a simple and flexible pay-as-you-go model. Our usage-based price is based on the rate at which you send metric data to Wavefront during the course of each month. This gives you the flexibility to start with any size application you want and scale up/down as needed.
Q: Do you charge more for customer support?
A: No! Unlike some other monitoring products, enterprise-class support is included in the price. We pride ourselves on making every customer successful, whatever it takes.
Q: Do you charge for storing metrics data?
A: No, you do not pay any storage costs for your data.
Q: What if I have an unexpected peak or burst of data in a month?
A: We understand that you may occasionally have peaks and bursts of data that are not typical –and we do not want to unfairly charge you for those. We measure the rate that is used for pricing as the 95th percentile of the 1 hour averages of data rates for the month. This provides you with a no-cost buffer for occasional peaks and bursts.
Q: How do I budget for how much Wavefront will cost?
A: Talk to us! We have a lot of experience with different customers and applications and can help you estimate your costs. To give you an idea, a typical host configuration that is sending 100 metrics every 10 seconds would cost $15 per host per month.
Q: Does the price vary for different types of metric data?
A: No. Our pricing model is very simple and we do not differentiate on the types of metrics data you send us. Standard metrics and custom metrics are the same price. We have many customers who send us a combination of typical system metrics, application metrics (standard and custom) and even custom business metrics.
Q: Can I manage how many metrics are sent from the agent on a host to Wavefront?
A: Yes, you have complete control over how much data is sent to Wavefront and what that data is.
Q: Do you charge for data collection agents?
A: No. Our pricing model is only based on the metrics data –we don’t care where that data comes from. You can have as many or as few data collection agents as you like.